Email or Facebook message
questions are strongly preferred, as we do not staff our office phones. Facebook messages are probably your best option for getting a quick response - usually within an hour or two. Emails may take up to 48 hours to get a response, depending on the day of the week.
Please, if you are going to
ask "where is my order / has it shipped yet",
the order page first
. This page will tell you if your order has shipped, and give tracking information if it is available. Also, please wait for 4-7 business days, our standard processing time, before asking. This allows us to spend as much time as
possible putting together and shipping orders, instead of stuck answering
emails in front of the computer.
Please direct all email inquiries to Rachel at firstname.lastname@example.org,
Or contact us through Facebook here.
Office Phone: (423) 228-9016 (11:00am - 2:00pm, M-F)
Chandler Hardwoods, Inc.
PO Box 348
South Pittsburg, TN 37380